Are you a local & social business ?

Small and medium-sized businesses are using social networks to win new customers more successfully than larger firms. A recent survey from global workspace provider Regus earlier this year has shown that 42% of UK SMEs are winning new business using social media compared to 35% of firms with 250+ employees.

This isn’t surprising as many local businesses will know their customers by face if not name and so the extension to social media is more natural. On a personal level I enjoy reading quick updates from local businesses – particularly the ones I’d recommend to friends & family. I’m not sure I’m interested in receiving updates from the local Tesco or Sainsbury’s and in any event large businesses use ‘mass media’ (that’s TV and national papers) to communicate their ‘updates’.

The opportunity for local business to leverage social & digital media is significant but to get the most of it takes a certain level of investment in time, understanding and commitment. It’s clear however that for those businesses that do invest the rewards are there for the taking.

 

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BeLocal – Ideas for Pubs – #1 – Guest landlord of the week

Jason & I recently visited his local pub – The Jolly Waggoner – a really great traditional local pub in Ardeley near Stevenage.

The pub is a great example of a traditional village pub that has embraced the best of what makes them so special. Real ales, quality food, open fires and lovely warm, cosy and very friendly atmosphere.

Since taking on the pub Tim, Emma, Adrian & the team have really done an impressive job in creating a great place to meet, eat, drink and be jolly! They’ve attracted back a lot of the locals and are using a number of innovative ideas to encourage new and repeat business.

One of these which we thought was particularly good is the ‘Guest landlord of the week’ – basically once a week on a Tuesday evening a local becomes the landlord for the evening and hosts the bar and the pub. The pub also donates 10% of the takings from the evening to a local charity.

It’s an inspired idea because the local person who is the ‘landlord for the evening’ invites their friends & family who in turn invite theirs and so on. Local people are talking about it ‘Who is the guest landlord this week ?’ and the local charity also actively promotes the pub as they benefit too. Their Tuesday evenings are now packed when traditionally a Tuesday evening is a very quite evening for most local village pubs.

We think it’s a great idea and something I’ll be encouraging our local pubs to try. If you’ve come across good ideas for pubs, restaurants & other local businesses please get in touch as we’d like to feature them here on the BeLocal Blog – team@belocal.com – thanks.

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Welcome to the BeLocal Blog


Welcome to the BeLocal Blog. We’ll be using this blog to keep our members, customers, partners, team and interested parties updated with relevant news & views relating to BeLocal and their use of the service.

We’ll also be taking a more general look at the emerging digital local/social services space and providing our customers with ideas/tips on how to make the most of digital media.

We’d welcome hearing from you if you have any ideas/suggestions or feedback on how we can improve BeLocal so please get in touch with us at team@belocal.com.

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